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Refund policy

Amazonias refund Policy

Last updated: Jan 2026

This Refund Policy explains the conditions under which refunds are granted for digital products sold on this website.

1. Digital Products

All products sold on this website are digital goods (PDF comics) delivered electronically.

2. Refund Eligibility

A refund may be requested only if the digital product has not been downloaded.

Download status is technically tracked. Once a product has been downloaded, it is considered delivered and becomes non-refundable.

3. How to Request a Refund

To request a refund, please contact us at info@amazoniazs.net and include:

  • Your order reference (six figures) or receipt

  • The email address used for the purchase

Refund requests must be made within a reasonable time after purchase.

4. Refund Processing

If a refund request is approved:

  • The payment will be refunded to the original payment method

  • Processing times depend on the payment provider and may take several business days

Refunds are processed via the same payment provider used for the original transaction.

5. Exceptions

Refunds will not be granted in the following cases:

  • The product has already been downloaded

  • The request concerns dissatisfaction after download

  • The request is made after excessive delay without valid reason

6. Legal Rights

This Refund Policy does not affect any mandatory consumer rights under applicable law.
Where legally required, consumers may be asked to explicitly acknowledge that they waive their right of withdrawal once the digital content delivery begins.

7. Abuse and Fraud Prevention

Refund requests are monitored to prevent abuse or fraudulent behavior. The website reserves the right to refuse refunds in cases of suspected misuse.

8. Policy Updates

This Refund Policy may be updated from time to time.